All artwork will be shipped UPS unless otherwise noted. Kerry Steele fine art will only charge actual shipping costs including packaging and insurance for the full value, overages in shipping charges will be refunded to the customer after the item is shipped.
FOB warehouse terms apply.
Paintings may be returned within 10 days of receiving by the customer and will incur a 15% restocking fee. Shipping costs, including insurance are paid by the customer both ways. Paintings must be returned in original packaging or crate and must be insured for the full sale price. A refund will be issued on an undamaged painting within 48 hours of its return to the studio, less 15% of the price.
Communication is key to avoid misunderstandings in the case of a product that is not as expected and a smooth return process.